Terms and Conditions

Effective Date:

02/09/2026

Welcome to Mixology Ice, a brand owned and operated by 2dor Gourmet Ice LLC ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website https://www.mixologyice.com/ ("Website"), including any purchases or services made available through it

By accessing or using this Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Website.

1. Business Identity

Legal Business Name:

2dor Gourmet Ice LLC

Doing Business As (DBA):

Mixology Ice

Location:

5065 NW 74th ave unit #1, Miami, FL 33166

Contact:

sales@mixologyice.com

2. Use of the Website

You agree to use our Website only for lawful purposes. You must not:

  • - Use the Website in any way that violates applicable laws or regulations.
  • - Attempt to gain unauthorized access to any part of the Website.
  • - Transmit any viruses or malicious code.

3. Products and Owners

We offer premium ice products and related services. All purchases made through our Website are subject to availability and confirmation of the order price.

  • - Prices and availability are subject to change without notice.
  • - We reserve the right to refuse or cancel any order at our discretion.
  • - You agree to provide current, complete, and accurate purchase and account information.

4. Payment Terms

Payments must be made at the time of order using our accepted payment methods. We use third-party payment processors, and by purchasing, you agree to their terms as well.

5. SMS/Text Messaging Terms

Program Description

Mixology Ice offers two types of SMS messages:

  • - Service messages: Order reminders, status updates, payment alerts, and delivery tracking notifications.
  • - Marketing messages: Promotional offers, discounts, and product announcements.

Opt-In

Consent for service messages and marketing messages is collected separately through distinct checkboxes during registration, checkout, or quiz flows. Both checkboxes are optional and unchecked by default. You may consent to service messages without consenting to marketing messages. Marketing consent is never required to complete a purchase or use any feature of our Website.

Opt-Out

You can opt out at any time by texting STOP to any message from Mixology Ice. After opting out, you will receive one final confirmation message. You may re-subscribe by texting START. You can also manage your SMS preferences in your account settings.

Help

For help, text HELP to any message from Mixology Ice, or contact support at sales@mixologyice.com or 786-451-8420.

Message Frequency

Message frequency varies. Service message frequency depends on your order activity. Marketing message frequency depends on promotional campaigns.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates

Message and data rates may apply. Contact your wireless carrier for details about your messaging plan.

Privacy

See our Privacy Policy for information about how we handle your data.

6. Shipping and Delivery

We aim to fulfill orders promptly. Delivery timelines may vary depending on your location and external conditions.

  • - We are not responsible for delays beyond our control.
  • - Risk of loss and title for items pass to you upon delivery.

7. Returns and Refunds

Generally:

  • - Perishable goods (such as ice) may not be eligible for return unless defective or damaged upon delivery.
  • - Issues must be reported within 24 hours of delivery.

8. Intellectual Property

All content on this Website, including but not limited to images, text, logos, and graphics, is the property of 2dor Gourmet Ice LLC (DBA Mixology Ice) or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or use our content without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, we disclaim all warranties, express or implied. We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Website or products.

10. Privacy Policy

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any legal action must be brought in the courts of that state.

12. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website after changes constitutes your acceptance.

13. Contact Us

For questions or concerns about these Terms, please contact us at:

Email:

sales@mixologyice.com

Phone:

786-451-8420

Business Address:

5065 NW 74th ave unit #1, Miami, FL 33166